Go North West is proud to announce that it has been awarded Level 3 Disability Confident Leader accreditation, the highest level within the UK Government’s Disability Confident scheme.
This achievement marks a significant milestone in our commitment to creating a workplace where everyone has the opportunity to succeed, regardless of disability or health condition.
Importantly, Go North West is currently the only bus company in the UK to hold Disability Confident Leader status. The accreditation follows a rigorous assessment process, with our evidence independently reviewed and fully validated by Bolton Council, providing external assurance that our commitments are being translated into meaningful action.
Putting Inclusion at the Heart of Our Business
At Go North West, we believe that a diverse and inclusive workforce makes us stronger. As a people-focused business serving communities across Greater Manchester, it is essential that our workforce reflects the customers and communities we serve.
Achieving Disability Confident Leader status recognises the work we have undertaken to create an environment where disabled colleagues can thrive. This includes attracting and recruiting talented individuals, removing barriers in the workplace, supporting career development, and ensuring every employee feels valued, respected and empowered to achieve their full potential.
Our commitment extends beyond compliance. We aim to foster a culture where inclusion is embedded in everything we do, helping our colleagues bring their best selves to work every day.
Why This Matters
For Go North West, disability inclusion is not simply a workplace initiative. It is a key part of our values and our vision for the future.
By creating opportunities for disabled people and promoting an accessible and supportive working environment, we benefit from a broader range of experiences, perspectives and talents. This helps us build stronger teams, improve decision-making and deliver an even better service to our customers.
As a Disability Confident Leader, we also have an important role to play in encouraging and supporting other organisations across the transport sector to improve disability inclusion and create more accessible workplaces.
A Collective Achievement
This accreditation reflects the dedication and commitment of colleagues across the business who continue to champion equality, diversity and inclusion. Particular recognition goes to Stevie Collins and Daniel Turner, whose leadership and commitment were instrumental in securing this prestigious accreditation.
Their work has helped ensure that inclusion remains a fundamental part of how Go North West operates and develops as a business.
Looking Ahead
While we are incredibly proud of this achievement, we recognise that inclusion is an ongoing journey. Disability Confident Leader status is not the end of the process but an important milestone in our commitment to continuous improvement.
We will continue to listen to our colleagues, learn from best practice and build on the progress we have made to ensure Go North West remains a workplace where everyone can thrive.
Through our commitment to disability inclusion, we are not only strengthening our organisation but helping to create a more accessible, inclusive and equitable transport industry for the future.


